FAQs
Here are ten frequently asked questions (FAQ) for FST Coatings Malaysia regarding our services and warranties.
Frequently Asked Questions
What types of coatings do you offer for vehicles?
FST Coatings Malaysia offers several coating options, including the popular CHRYSOBERYL series and specialized coatings for paint protection, glass surfaces, and interior detailing. Each is designed to enhance durability and maintain the vehicle’s aesthetic.
How long does a coating service take?
The duration depends on the type of coating and the vehicle’s condition. A typical coating service may take 1-2 days depending on car condition, as thorough preparation, application, and curing are required for optimal results.
What is included in the surface preparation process?
Surface preparation includes washing, decontaminating, and correcting minor paint imperfections. This process ensures a clean and smooth base, improving the coating’s adhesion and effectiveness.
How often should I reapply the coating?
FST’s coatings are designed to be long-lasting. Most coatings can last 2-5 years, depending on environmental exposure and maintenance. Regular maintenance products can extend the coating’s life.
What maintenance is required after applying the coating?
While coatings make cleaning easier, FST recommends gentle washing using pH-neutral products and avoiding abrasive materials. They offer specific maintenance products to keep the coating in top condition.
Is there a warranty for FST coatings?
Yes, FST Coatings Malaysia provides a warranty for most of its coating services. Warranty periods vary by product, generally ranging from 1-5 years, depending on the type of coating applied.
What does the warranty cover?
The warranty typically covers defects in the coating material, such as peeling, fading, or cracking. It does not cover damage due to accidents, misuse, or improper maintenance.
How can I maintain the warranty?
To maintain the warranty, follow FST’s maintenance guidelines and use recommended products. Regular inspections at FST branches may also be necessary to keep the warranty valid.
Does the warranty transfer if I sell my car?
Warranty policies vary, but generally, warranties are non-transferable and apply only to the original owner. It’s best to consult FST for specifics if considering selling a coated vehicle.
What should I do if I notice an issue with my coating?
Contact the FST branch where the service was performed. They will assess the coating and determine if the issue is covered by the warranty. Prompt reporting is encouraged to ensure any problems are addressed quickly.
